Auditability & explainability
Every result links back to the original transcript, the exact question asked, and the model version applied.
All modules
AI Call Inspector
Multi-level call categorisation and regulated-process checks — KYC, MiFID II, GDPR, and promotion conditions — with every result traceable back to the exact transcript.
What it checks
Every call classified, every regulated step verified
AI Call Inspector categorises each call and confirms that regulated conversations followed the rules — across 100% of your volume, not a sample.
- Multi-level call categorisation by topic, product, and outcome
- Identification of clients, products, and regulated processes
- Verification of regulatory requirements, e.g. KYC, MiFID II.
- GDPR and consent handling verified in the conversation
- Promotion conditions communicated correctly and in full
- Low-confidence cases flagged for a human, never force-decided
Built for audits
Results you can defend to a regulator
Regulator-ready reporting
A complete, human-supervised audit trail across every call — evidence you can hand over, not a sampled estimate.
Cost transparency
A clear breakdown of processing cost by speech-to-text, AI question, team, or department — with no hidden fees.
Prove every regulated call was handled right
Book a walkthrough and see the audit trail AI Call Inspector produces on your own calls.